Module 5: Monitoring Strategy & Testing and Adapting Strategy

Module 5 includes two presentation and is Now Available for On-Demand viewing to subscribers. Please click on a session to watch the webcast

Monitoring Strategy & Testing and Adapting Strategy

Dr Robert Kaplan, Harvard Business School

Strategy is a hypothesis on how to satisfy shareholder/stakeholder objectives. A management system must not only define these hypotheses (accomplished in Stages 1 through 4) but must also monitor, adapt and test these hypotheses based on real world experiences.

Hear how the system achieves this objective at several levels with:

• Operational review meetings for problem solving, learning and sharing best practices
• Strategy review meetings to fine tune performance, evaluate progress or strategic initiatives, and monitor risk exposure and risk mitigation initiatives,
• Using analytics to test and adapt the strategy

The Office of Strategy Management is the professional role that has emerged to the CEO’s “Chief of staff” for strategy execution to manage these activities.

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The Role of the BSC in the Global Management System of Competitive Companies

Ildefonso de Matias Jimenez,  Managing Director and Monica Gonzalez, Quality & Processes Director, Metro de Madrid

In the current environment, when the ability to compete is essential to survival, establishing a global management system (GMS) can ensure your continued progress in delivering results. Hear how Metro de Madrid – an organization that enables 2.5 million people to travel daily by the most comfortable, safe and convenient means -- has created a Global Management System.  The GMS incorporates three effective Management Systems: Strategy (BSC), Risk (Risk Map) and Processes (Processes Map). Metro can demonstrate how the GMS can provide the most competitive organizations with the protection of the tangible and intangible outcomes, while simultaneously guaranteeing improvement in results.

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